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LETTER 1
----- Original Message -----
From: "one time sprl" <info@onetime.be
To: <durjay@compasstours.com
Sent: Saturday, April 16, 2005 1:27 PM

Subject: trip in india

Hello durjay,
Few words to give you a congratulation for your work and this of your team
during booking and our tour in India We have apprecied -now and later- your cook book I hope we have the chance in the future to go back in your beautifoul
country and work again with you thanks again
philippe duquaine
wavre

belgium
15/04/2005

LETTER 2
----- Original Message -----
To: mrb <mmrrbb@clientes.euskaltel.es>
Cc: Melanie <Slade aeam_pub2@95777.com>
Sent: Saturday, February 16, 2002 11:50 AM

Subject: Re: Your India - Nepal Tour with India Nepal Travel (Compass). How it was?

Dear Mariano

We were in a very similar situation. Both myself and my girlfriend live in China so do not have access to "standard" European tours and we could not decide which agent to use in India. In the end we selected India Nepal Travel (Compass) somewhat by chance as their tours appeared to cover most of the areas of interest for us. We actually went to India in December of last year and I can recommend Compass most highly. I was a little worried that the tour seemed quite repetitive, ie one Palace after another. However, each day was a new and exciting experience. What is more, Compass provided us with excellent service both in amending the proposed tour to suit our needs (we also wanted to visit Bangalore to see a cricket game and to finish our holiday in the Maldives) and in providing assistance when the inevitable problems occurred (one of our internal flights was diverted due to Fog and Compass made all the arrangements for overnight accommodation and to get us back on our original tour schedule). They also provided us with excellent transport (safe, clean and reliable vehicles with good drivers) and superb tour guides - in particular, Bhawani Singh who accompanied us in Rajasthan
I cannot praise India Nepal Travel (Compass) more highly!

Two final notes.

1) If you do go, don't forget to sort out your visas for India in Spain. If you go on the "standard" India/Nepal tour, you will need double entry visas for India (first arrival and return from Nepal). Nepalese visas can be purchased on arrival, but do remember to take passport sized photos.

2) Try to pay Compass either in Cash or by bank draft. If you pay by credit card they have to accept a 4% surcharge. Given their margins must be quite tight, this is a lot to ask them to bear.

If you need any more help, please email/call us - and Enjoy India!

Stuart and Melanie

Tel: +86 (0)10 635 74190
Mobile: +86 (0) 13 6240 54564
Email: stuart@jeffcott.fsworld.co.uk

LETTER 3
----- Original Message -----

To: stuart@jeffcott.fsworld.co.uk
Sent: Saturday, February 16, 2002 5:02 AM

Subject: Your India - Nepal Tour with India Nepal Travel ( Compass). How it was?

Hi Stuart,

We are a spaniard couple who want to make a typical India-Nepal Tour in March. The spanish agencies do not offer exactly the tour we want and we try to do it with an indian company. It is difficult to know which one is good and reliable.India Nepal Travel (Compass) has given us your email address, perhaps you are so kind to tell us if this company is good enough to rely on them. Anything you tell me about your trip in India with them would be very usefull for us.

Yours sincerely,

Mariano Ramos

email at home: mmrrbb@clientes.euskaltel.es

email at my office: mariano.ramos@bbe.es

LETTER 4

-------Original Message -----
From: Didonna, Consolacion (UMKC-Student) <cdidonna@umkc.edu>
Sent: Tuesday, July 31, 2001 11:48 AM
Subject: thanks

Dear Durjay

Thanks for everything as well you have very helpful and flexible yourself. I had a good dinner at Narindars house. They fix the food that I truly enjoy in India.

I hope you more more business. Person like you are rare, and I know you will be very successful, because you treat everyone with respect and kindness from your employee to your guest. Because there is a ripple effect, when you treat your employee with respect that is an extention to the guest ( Tourist ).

Thanks for your help, give my regards to the family. and I will try to get ;you more guest.

connie

LETTER 5
----- Original Message -----
From: hitesh.pujara
To: varsha
Sent: Friday, January 27, 2006 2:05 PM

Subject: Hitesh Pujara
Hi Varsha
It was a pleasure to meet you and i need to apologies for not writing to you sooner...
I have had more visitors from USA and Canada.
My sister surprised us all and came over to see my dad as he left for India last Thursday.
I have given him your contact deatils as he may visit Delhi area....but i will let you know in due course.
Anyways we had an excellant trip with you and wish to thak you and your staff for a very memorable and enjoyable, stressless trip.
It was my daughter's first visit and already she wishes to return to India....soon.
We are now booked to go to Canada in summer to attend my niece's WEDDING in August.
She got engaged whilst we were in GOA and surprised us ALL. So our next trip is already in planned.
Overall we had and excellent trip......
I will now just say that whilst everything was great ... it might help you for future travellers...
Our driver was excellent and your services were great (meet and greet),
Your reps were great (including guides in Agra/Jaipur)
I will mention that the Hotel in Delhi we felt was a little run down...and not upto scratch- need of renovation etc.
Jaypee was excellant, Clarks was good as well.
Your rep (guide in Delhi was not like the other...)
In CONFIDENCE i state that he tried to pass us as locals at 2 visits and we were stopped....
I than gave him a STRONG TELLING OFFand told him that i was NOT a local, our dressing was not local and we stood out because of our differences (no disrespect) and that i had paid all my fees/entrances and did not want to be embarrassed and asked unnecessary hassle!
I think he tried to save you some monies....by purchasing LOCAL tickets instead of foreign visitor rates.
He succeeded at ONE location where we passed as locals!
but i ensured that he did pay the correct elsewhere.
Also whilst his English was reasonable pronunciations were on times difficult to understand...but never mind.
I feel its only fair to let you know as overall we were very pleased with YOU and your company and i will 110% recommend you to my friends and family who are planning to come there soon...
Please keep my address. When you are in UK we would love to see you and hope that you can visit us in Leicester. Incidentally we are TWINNED to RAJKOT so we are well know..
Me, my wife Panna and daughter Nikita wish to again thank you for your 'gifts', your services and send you our love and best wishes for 2006.

Hitesh

LETTER 6
----- Original Message -----
From: "Louise Wade" <Lwade@havering-college.ac.uk
To: <varsha@compasstours.com
Sent: Friday, April 21, 2006 5:57 PM

Subject: Many Thanks
Hi Varsha

I am sorry it has taken me so long to send this email but I did want to
write and thank you and compass tours for arranging our holiday in
India. We had a wonderful time, with many photos and memories to bring back
with us. A special thank you to our driver, Ragu on the long drives.

Thank you again

Louise Wade
IS Dept- ext 2116

LETTER 7
----- Original Message -----
From: "bella young" <caladia50@yahoo.com.au
To: <varsha@compasstours.com
Sent: Thursday, April 27, 2006 6:53 AM

Subject: Roosen tour
Dear Varsha,
We have now returned from our Rajasthan tour and must thank you and Compass for the excellent organisation that we encountered. In each a city a company representative met us and the guides in all cities were fabulous. The drivers were both friendly, courteous and more importantly, safe! The hotels were excellent althought the Taj View in Agra did not quite meet up with its sister hotels standards and service. I will pass on yours and the Compass's details to our corporate travel section for inclusion in their database and will happily recommend you to my friends and fellow travellers.

Looking forward to returning to India! (Maybe Kerala?)
Kind regards
Deirdre Roosen

LETTER 8
----- Original Message -----
From: Almir Ambeskovic
To: varsha1-compasstours
Sent: Thursday, August 24, 2006 7:18 PM

Subject: Thanks
Hello,
We are really satisfied for everything, the holiday, the nice places visited and especially for your service and organization. So, I'll inform all my friends about this, and I'll suggest them your company…
This experience showed me that in India are many opportunities for business, especially for my job, Information Technology. If you know any IT company, obviously reliable, keep us in touch, it could become very interesting synergy. If you need any technical detail write me…
Thanks for all

__________________________________
Almir Ambeskovic
Responsabile Tecnico
Diffusione informatica Srl
Via Parmigianino, 16- 20148 Milano
['] +39.02.485.19.485
[ ] almir@diffusioneinformatica.com

LETTER 9

----- Original Message -----
From: Veronica Potocko
To: Varsha
Sent: Wednesday, September 06, 2006 10:28 PM

Subject: RE: feedback of urn tour to INDIA
Dear Varsha,

Sorry for the delay on this email. It has been really busy at work lately.
Regarding my comments, here it is:
I travelled to Jodphur with Compass travel during July 06. The service all thoughout was perfect. I was worried about travelling on my own this area so I arranged for an experienced driver to take around to the sites. The company representative meets me on arrival at the station and introduced me to my driver. He also monitored the progress of my trip and accompanied me back to the station.
The driver was absolutely fantastic: drove safely, spoke perfect english and knew where he was going, he had good taste as well. All this together, for a driver in India, is pretty unusual...The car was also brand new, with a/c and all the security devices. All my front seat pictures show the brand new fire extingiser attached to the car-also rare in India. I felt so secure that I had no problem jumping in front and enjoying the full view.
The booking of my train tickets was also well arranged and really lovely guys dropped them at my hotel in Delhi.
The only thing I didn't like about my trip was the food. I don't eat Indian food and even the best hotel in Jodphur didn't have good western food. I survived on Ice cream, cheese and crackers!-no problem about that for 2 days..
It was a pity I couldn't do my whole trip as planned due to unexpected flight cancellations but I am sure I will go there again and get it all sorted and booked through compass travel. I would highly reccommend them.

Kindest Regards

Veronica

Veronica Potocko
Product Developer
Temperley London
6-10 Colville Mews
W11 2DA - London
Tel +44-2072297957 ext 129